Welcome to Kerwin Hoyle. Your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how we use, disclose, and protect that information, and your rights regarding your personal data. If you have any questions or concerns about our privacy practices, please contact us at [email protected].

1. Information We Collect

1.1 Personal Information: When you visit our website, place an order, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, mailing address, phone number, payment information, and any other information you provide voluntarily.

1.2 Non-Personal Information: We also collect non-personal information that does not directly identify you. This may include demographic information, browser type, device information, and website usage data through cookies and similar technologies.

2. How We Use Your Information

2.1 To Process Orders: We use your personal information to process and fulfill your orders, including shipping and delivery, handling returns and exchanges, and providing customer support.

2.2 To Communicate with You: We use your contact information to send order confirmations, updates, newsletters, promotional materials, and respond to your inquiries and requests.

2.3 To Improve Our Services: We analyze your feedback, preferences, and website usage to improve our products, services, and customer experience.

2.4 To Ensure Security: We use your information to protect our website, prevent fraud, and ensure the security of our users and systems.

3. Sharing Your Information

3.1 Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, processing payments, delivering orders, and other business operations. These providers are required to use your information only for the services they provide to us and to protect your information in accordance with this Privacy Policy.

3.2 Legal Requirements: We may disclose your information if required by law, to protect our rights, property, or safety, or to comply with legal processes.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. While we strive to ensure the security of your data, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

5.1 Access and Update: You have the right to access, correct, or update your personal information at any time. You can do this by logging into your account on our website or contacting us at [email protected].

5.2 Opt-Out: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails or contacting us directly. Please note that you may still receive non-promotional emails related to your orders and account.

5.3 Data Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions. To request data deletion, please contact us at [email protected]. We will process your request in accordance with applicable laws.

6. Cookies and Tracking Technologies

6.1 Use of Cookies: We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage, and personalize content and ads. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

6.2 Managing Cookies: Most web browsers allow you to control cookies through their settings. You can choose to accept or reject cookies. However, if you disable cookies, some features of our website may not function properly.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision. Your continued use of our website after the posting of changes constitutes your acceptance of those changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected]. We are committed to protecting your privacy and ensuring that your personal information is handled with care and respect.

Thank you for choosing Kerwin Hoyle. We value your trust and are dedicated to providing you with an exceptional shopping experience.